Friendly and helpful staff.

Skilled friendly professional sales person was able to give honest advice and had high knowledge appreciated his promptness and also timeframe he was able to process new registration etc explained all required information clearly

I went to thier office to pick up the van and they are nice and I they come to me smile..and I’m very satisfied and happy to the service and to the van.. Thanks

Very obliging my husband is disabled and Bob moved car we were looking at near our car so he would not have to walk far and helped him..when we picked car up a different person served us but obviously was expecting us and was so helpful.

Max was fantastic. He went out of his way to ensure my experience was 100%. Everyone at the Penrose depot we happy and welcoming thank you for an awesome experience

Excellent customer service. Good quality vehicles.

Everything was great from start to finish, very professional and trustworthy business.

I had a pleasure to communicate with all people in this shop. I got a great car and great experience. Thanks for this.

Max and Mitsuko are very helpful Price is reasonable and quick process Good trade

Staff were really good. Attentive at all time, making appropriate contact with clients. Staff know their job and communicate well with each other making sure their quality control standards are achieved.

the team did very and was informative and acted very professionally

I came to Ichinen from another car dealership. The comparison was chalk and cheese. Ichinen was excellent in every way. I came in for one car and was advised of a better version (tech specs) of the make and model I came in to view. Mitsuko clearly explained to me the car tech specs but was never pushy about getting me to purchase the car. Initially, I also had my mind set on another colour but from the combination of excellent customer service, car knowledge, and trade-in value offered it was a no-brainer and I was happy to compromise. From test drive to car purchase to picking up my car it all felt like buying a new car. Big thanks to Mitsuko as well. :-)

Through out the entire prosses I was very happy with the service i recieved. The vehicle was presented immaculately. Any questions were answered quickly either by voice or media and the staff kept us upto date with where we were in the process. I would happily use Ichinen Autos again.

Easy to deal with and straight forward. Highly recommend you Company and your sales person we dealt with.

The service was good and the dealer prepared the car well in high standards before turning over the car to me. Im happy to deal with you guys.

Max was very friendly and helpful and stayed in contact the whole time to let me know where the process was at. He made it super easy for me.

I really was looked after, everyone was very polite and helpful, I certainly would recommend Max as he is a very nice person, all the team members I met and talked to were lovely, I really felt relaxed the whole time and now I have a awesome van, it's a pleasure to drive. Thanks team 10 plus stars

Absolutely one of the best car dealers in Auckland! Well-looked after cars directly imported from Japan and excellent service provided locally in NZ. Couldn't thank Kim enough for being very honest and helpful during the whole purchase. Highly recommended!

Excellent service, knowledge staff and very quick.had an amazing experience purchasing a car from ICHINEN AUTOS. From the moment I walked in, I was greeted with professionalism and warmth. The staff, especially Mitsuko were incredibly knowledgeable about their Japanese vehicles . The entire process was smooth, transparent, and stress-free. The after-sales service has been exceptional as well. I highly recommend ICHINEN AUTOS, Greenlane to anyone looking for quality cars and top-notch service. Kudos to the team for a job well done

Excellent experience, everything was made simple. Mr Kim was friendly and easy to deal with. Thanks so much!